As of July 21, 2018
If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Policy.
Tojoory.com Solutions is headquartered in the United States with offices in Doha Qatar. We provide B2C, C2C, and B2B online marketplace solutions and related services that enable our customers to more easily buy and sell through online auction, live auctions, online stores, eCommerce, online liquidation, and classified ads. Our customers include individuals, businesses, retailers, governments and manufacturers looking to sell their products or inventory (“Sellers”) or bid on and purchase that inventory (“Buyers”).
For more information about us, please see the “About Us” section of our Site at https://www.tojoory.com/about-us
INFORMATION THAT WE COLLECT
The personal information that we may collect about you broadly falls into the following categories:
Information you provide us. We may collect personal information you provide to us voluntarily: for example, when you apply to create an account to access the Services, bid on or buy products sold via the Sites, subscribe to marketing communications from us, submit enquires to us and/or otherwise contact us. We may also collect personal information from you offline, such as when you attend one of our events, during phone calls with sales representatives, or when you contact customer support. The personal information that you are asked to provide, and the reasons why you are ask to provide it, will be made clear to you at the point we ask you to provide your personal information.
The information we collect may include:
Contact and identification information, such as your first and last name, company name (if applicable), email address, phone number, address, business resale certificate number, and other customer information.
Financial information, such as credit card or bank account numbers and address of the bank from which you will be wiring funds for purchases.
Bidding, buying or selling information you provide during a transaction, or other transaction-based content that you generate or that is connected to your account as a result of a transaction you are involved in.
We do not, however, knowingly collect personal information from children or minors.
Information we collect automatically. When you visit or use our Services, we automatically collect certain information from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws.
Specifically, the information we collect automatically may include information such as your IP addresses, browser and device characteristics, operating system, language preferences, referring URLs, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Sites, including pages accessed and links clicked.
This information is primarily used to main the security and operation of our Services. Collecting this information also enables us to better understand the users (like you) who come to our Sites, where they come from, and what content on our Sites is of interest to them. We use this information for our internal analytics and reporting purposes and to improve the quality and relevance of our Services to users.Some of this information may be collected using cookies and similar tracking technologies
HOW WE USE YOUR INFORMATION
We use personal information collected via our Sites for a variety of business purposes described below. We normally collect personal information from you where the processing is in our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), where we have your consent to do so (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”).
We may use the personal information we collect in the following ways:
To provide access to and use of our Services (for our Business Purposes, Contractual purposes and/or with your Consent).
To enable us to notify you if you post the winning bid in an auction and/or confirm your purchases (for Contractual purposes and/or with your Consent).
To respond to your requests for support or to provide you with information you have requested about tojoory or any of our Services (for our Business Purposes, Contractual purposes and/or with your Consent).
To provide our Sellers, service providers and/or partners with information about your winning bid and/or to confirm your purchases to entities who require such information to ensure successful fulfilment of any purchases you make through the Services (for Contractual purposes and/or with your Consent).
To send you information about your relationship or transactions with us and other service related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages (for our Business Purposes, Contractual purposes and/or with your Consent).
To communicate with you and to personalize our communications with you (for our Business Purposes and/or with your Consent). For example, we may contact you by phone or email or other means (where this in accordance with your marketing preferences) to inform you about auctions, products, services, special offers or other promotional information related to our Services that we believe will be of interest to you. For more information about managing your marketing preferences,
To prevent, detect, mitigate, and investigate fraud, security breaches, potentially prohibited or illegal activities and enforce our agreements and policies (for our Business Purposes and/or Legal Reasons).
For other Business Purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to enhance, customize and improve our Services.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under https://www.tojoory.com/contact-us
HOW WE RETAIN YOUR INFORMATION
We retain your information for as long as it is necessary and relevant for the purposes outlined in the section above. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, for Legal Reasons or to comply with court order, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our customer agreements and take other actions permitted or required by applicable laws)
HOW WE SHARE YOUR INFORMATION
We may disclose your personal information to the following categories of recipient’s parties for the following purposes:
With Buyers: If you are purchasing through the Services, tojoory may share such information with the Sellers from whom you are buying, bidding, or asking questions. as necessary to ensure successful fulfillment of any bids and/or purchases you make via the Services.
Service Providers: Tojoory may use other companies to perform services on its behalf and which require access to your information to do that work. Examples include, hosting data, analyzing data, providing marketing assistance, facilitating some aspects of the Services, sending e-mail, fulfilling purchase requests and providing payment processing services. These other companies may be supplied with or have access to your personal information solely for purposes that are described in this Policy or notified to you when we collect your personal information.
Special Circumstances: There may be instances when Tojoory may disclose personal information to protect the safety and security of visitors to our Site; to protect against fraud or for risk management purposes; or to comply with the law, governmental request, judicial proceeding or other legal process (including in response to public authorities to meet law enforcement requirements).
YOUR DATA PROTECTION RIGHTS
You have the following data protection rights:
If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us or by updating your information online under members area section.
In addition, if you are a resident of the European Union, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact us form.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us and we will take an immediate action.
Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time.
Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
We have implemented appropriate administrative, technical, personnel and physical measures designed to protect the security of any personal information in our possession against loss, theft and unauthorized use, disclosure or modification. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.
We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Policy.
COOKIES AND SIMILAR TECHNOLOGIES
Our use of these technologies fall into the following categories:
Operationally necessary. These are cookies that are required for the operation of our Services. For example, these cookies are required to identify irregular site behavior, prevent fraudulent activity and improve security. They also allow users of our Services to make use of our functions such as shopping carts, saved search, or similar functions. Without these cookies, services that you have asked for cannot be provided.
Functionality related. These cookies allow us to offer you enhanced functionality when accessing or using our Services. This may include to remembering choices you make, such as: remembering your username, preferences and settings; remembering if reacted to something on or through the Services, so you’re not asked to do it again; remembering if you’ve used any of our Services before; restricting the number of time you are shown a particular advertisement; remembering your location; and enabling social media components like Facebook or Google. As described below, you may disable any of these functional cookies; but if you do so, then various functions of our Services may be unavailable to you or may not work the way you want them to.
Performance related. These cookies assess the performance of our Services, including as party of our analytic practices to help us understand how visitors use and interact with our Services, for instance which pages on our Sites they go to most often. These cookies also enable us to personalize content and remember your preferences (e.g., your choice of language, country, or region). These cookies help us improve the way our Sites work and provide a better, personalized user experience. Some of our performance related cookies are managed for us by third parties. However, we don’t allow the third party to use the cookies for any purpose other than those listed above.
Advertising or targeted related. These cookies record your visit to our Services, the pages you have visited on our Sites, and the links you have clicked. They gather information about your browsing habits and remember that you have visited a Site. We (and third-party advertising platforms or networks) may use this information to make our Services, content, and advertisements displayed on our Sites more relevant to your interests (this is sometimes called “behavioral” or “targeted” advertising). These types of cookies are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of advertising campaigns.
To find out more about interest-based ads and your choices, visit these sites: Digital Advertising Alliance, the Network Advertising Initiative, and the Interactive Advertising Bureau (IAB) Europe and these links: http://www.allaboutcookies.org or http://www.youronlinechoices.com.
Google Analytics We use Google Analytics, a web analysis-tool of Google Inc which also uses “cookies” to track visitor interactions, to help us analyze visits to our Site and how our Services are used. For example, by using cookies, Google can tell us which pages our users view, which are most popular, what time of day our Sites are visited, whether visitors have been to our Sites before, what website referred the visitor to our Sites, and other similar information.
How to delete and block cookies
These settings are usually found in the “options” or “preferences” menu of your internet browser. Use the “Help” option in your Internet browser for more details. If you do not want your usage of our Services to be analyzed by Google, you can disable Google Analytics by using an add-on in your Internet browser.
CHANGES TO POLICY
We may update this Policy from time to time, and you can see when it was last updated at the top of this policy. Please try to check on this page from time to time so that you can keep up to date with any changes.
HOW TO CONTACT US